For many mental health carers, the NDIS can feel like a complex new system full of unfamiliar language. Carer Coach breaks this new process down into manageable steps, presented in clear and accessible language. Carer Coach aims to make carers feel more at ease with the NDIS and to build their knowledge and skills.
Our online NDIS training modules cover the time from when the person you care for is just beginning to consider the NDIS, right through to when they are using their NDIS plan, and to the plan review.
Course Modules
| Module 1 | A brief introduction to the NDIS and mental illness |
| Part 1 | What is the NDIS? |
| Part 2 | What kind of support can the NDIS fund? |
| Part 3 | Who is the NDIS for? |
| Part 4 | Mental Health and Disability |
| Part 5 | Psychosocial disability and the NDIS |
| Part 6 | Permanence |
| Part 7 | Recovery and the NDIS |
| Part 8 | Engaging with the NDIS |
| Part 9 | Tips on talking to the person you care for about the NDIS |
| Part 10 | The NDIS and the Disability Support Pension |
| Part 11 | Case Study: Tom and Mary |
| Module 2 | Making an NDIS application |
| Part 1 | Who is Eligible? |
| Part 2 | Psychosocial Disability |
| Part 3 | Making an Access Request |
| Part 4 | Updating personal details with Centrelink |
| Part 5 | Appointing Nominees |
| Part 6 | NDIS Language |
| Part 7 | Primary Disability |
| Part 8 | Checklist |
| Part 9 | Where to start? |
| Module 3 | Getting ready for the planning meeting |
| Part 1 | Before the Planning Meeting |
| Part 2 | Participant Statement |
| Part 3 | Gathering Additional Evidence |
| Part 4 | Carers Statement |
| Part 5 | Who to bring to the Planning Meeting? |
| Part 6 | Carers Role in the Planning Meeting |
| Part 7 | What to expect? |
| Part 8 | Some final things to consider before going into the Planning Meeting... |
| Part 9 | Payment options |
| Part 10 | Different Payment Options |
| Part 11 | Asking for support coordination |
| Part 12 | Carers’ Planning Meeting Preparation Checklist |
| Part 13 | What to do with your statements and evidence? |
| Part 14 | Looking after yourself throughout NDIS process |
| Module 4 | Supporting someone to make the most of their NDIS plan |
| Part 1 | Receiving the person you care for’s first NDIS plan |
| Part 2 | What’s in the Plan? |
| Part 3 | Different Types of Supports |
| Part 4 | What happens if the person you care for isn’t happy with their NDIS plan? |
| Part 5 | Somewhere to start |
| Part 6 | Finding New Service Providers |
| Part 7 | Local Area Coordinators |
| Part 8 | Making inquiries to service providers |
| Part 9 | Starting to Budget |
| Part 10 | Service Agreements |
| Part 11 | Some tips on Service Agreements |
| Part 12 | Checking what the person you care for is being charged |
| Part 13 | Details of Service Agreements |
| Part 14 | NDIS Price Guide |
| Part 15 | Some examples from the NDIS Price Guide |
| Part 16 | Service bookings |
| Part 17 | Trying new supports |
| Part 18 | What are the goals they have listed in their plan? |
| Part 19 | What is included in the person you care for’s plan? |
| Part 20 | Choosing new service providers |
| Part 21 | What happens if the person I care for is unhappy with their service provider? |
| Module 5 | Preparing for the Plan Review |
| Part 1 | Welcome |
| Part 2 | What to prepare? |
| Part 3 | Current Supports |
| Part 4 | Goals |
| Part 5 | Funding |
| Part 6 | What to bring? |
| Part 7 | Who to bring? |
| Part 8 | Your role in the Plan Review |
| Part 9 | Carer Statement |
| Part 10 | What to expect |
| Part 11 | Some final things to consider |
| Part 12 | Payment options |
| Part 13 | Asking for Support Coordination |
| Part 14 | What to do with your statements and evidence? |
Ready to start navigating the NDIS? View our flexible learning options.
Testimonials
“This is really helpful information, I did not know most of this even though I have attended NDIS training and information sessions before”
“Very straightforward and factual”
“Very helpful to know that we need to be aware of what questions to ask and what not to say”